Frequently Asked Questions

You do not need an account to order. Send us a WhatsApp message or call 0756 161 300, and we confirm the order with you directly.

The skates are new and come with everything listed in the box for each product.

You can order more than one pair in the same delivery, for example for siblings. Tell us each child's shoe size in your message.

You choose the size range that includes your child's current EU shoe size. If they sit at the top of a range, take the next one up. Our size guide shows how to measure.

Your child learns to stop with simple moves such as the plough stop: feet wide, toes turned in, knees bent. Our stopping guide explains five methods, from easiest to hardest.

Your child can skate on a clean, dry tiled floor with plenty of open space. Wet or dusty tiles are slippery, so sweep and dry the floor first.

You clean the wheels by wiping them with a dry cloth after each session and pulling out any hair or thread around the axles. Our care guide explains deeper cleaning.

Skating is good exercise for children. It builds balance, leg strength and fitness, and it gets them outside and away from screens.

Your child should wear a helmet, knee pads, elbow pads and wrist guards, plus comfortable clothes and socks that cover the ankles inside the boot.

We sell children's skates only. Our largest size is EU 42, which fits some teenagers and adults with smaller feet.